The health and safety of our customers and employees are a top priority for us. We follow the following Center for Disease Control (CDC) guidelines:
- All Axis Network technicians are required to wear Personal Protective Equipment (PPE) when in your home or when interacting with you outside your home.
- Employees are required to conduct a self-assessment of their health, including taking their temperature. Employees must confirm they don’t have any cold or flu-related symptoms and haven’t been in contact with anyone who has been diagnosed with COVID-19 within the past 14 days.
- We’ll minimize the amount of time a technician has to spend in your home for installation and service work. In addition, we’ve modified our procedures to minimize the need for a technician to handle devices in your home, such as your television remote.
- We’re continually educating our staff on best practices, such as proper hygiene and social distancing, and are regularly disinfecting our trucks and equipment.